Great American Insurance has started to use the QRP program as its
preferred collision repair part supplier. The strategy that Great American
uses in the market place dove tails perfectly with the QRP technology for
supplying competitive repair parts quotes. Adjusters from Great American
plan to make heavy use of the web based inventory searches and the ability
that the QRP program has for tracking the activity of replacing new parts
with used parts. This is all about saving money and getting a better repair
for the customer's vehicle. Great American Insurance produces significant
numbers of successful repairs every month. However, they are not always
happy with the utilization of used parts on those repairs. The QRP program
will be the first time that Great American has had the ability to carefully
monitor the progress that they hope to make on increasing both customer
satisfaction and the quality of the repair. Using higher quality used parts
from the QRP facilities is certainly the first step in reaching this goal.